When customers need support, our customer service has the solution.
Our call center can program on-site maintenance or help you in real time by means of telecare.
Where are you, our technician is with you.
Our clients have a specialized and expert team dedicated to solving problems in remote.
Through telecare we can establish a connection via Internet in remote to monitor your machines.
When a replacement piece is needed, every minute counts!
Our specialized technicians will answer your questions and take care of your orders.
We have an efficient and supplied warehouse to respond to every need and urgent situation.
Our team will find the piece you need even if you do not know the serial number.
Devmac’s customer service is able to schedule on-site maintenance: technicians and engineers available to scroll to your facilities, offering personalized services based on technical needs.
We offer training and training services to the personnel in charge of the operation and supervision of the equipment.
Likewise, the installation and start-up services of the equipment assembled in our organization, guaranteeing the satisfaction of our customers and creating a sustainable relationship based on respect and trust.
Con nuestra experiencia en enjuagadoras, envasadoras, tapadoras y etiquetadoras, DEVMAC cuenta con un equipo de Ingenieros Eléctricos, Mecánicos y Diseñadores, enfocados en la satisfacción de las necesidades de los nuevos proyectos de los clientes y en la definición de las directrices de los nuevos diseños y fabricaciones. Siempre bajo la premisa de rendimiento, calidad y eficacia.
